When can I expect to receive my Shapelyne package?
Estimated Shipping Time
Greater Jakarta Area: 1-2 business days
Outside Jakarta: 2-10 business days (Depending on Region)
Singapore: 1-2 business days
NOTE: Please allow 1 business days for order processing.
* Due to Covid-19 you may experience some delays but we are trying our best to make sure you get your Shapelyne as soon as possible!
Where does Shapelyne ship?
Shapelyne currently ships within Indonesia and Singapore.
We are working on bringing Shapelyne everywhere around the world. Tag us @Shapelyne to let us know where you live!
When will my order ship?
Here’s how it works: you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 1 business days (and orders placed after 1pm are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
I'm having problems with the tracking
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via email@example.com. We can give you the inside info.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email firstname.lastname@example.org.